IHR SEMINAR
ITIL® Service Operation (SO)
ITIL® Service Transition (ST)
ITIL® Service Strategy (SS)
ITIL® Service Design (SD)
ITIL® Continual Service Improvement (CSI)
ITIL V3 Managing Across the Lifecycle (MALC)
ITIL® Expert Kompakt (SS, SD)
ITIL® V3 Expert Kompakt (ST & SO)
ITIL® V3 Expert Kompakt (CSI & MALC)
Telefontraining für den Service Desk nach ITIL Seminar
