OpsRamp Operations, Administration & Implementation

OpsRamp Platform and Portal

• Portal Overview
• Resource Views

OpsRamp Access Management

• Access Management Concepts
• Credentials, Tenancy and Platform Operations
• User Management
• Instance Management
• Lab Exercise #1: Getting Started – Login to OpsRamp

Resource Onboarding

OpsRamp Gateway

• Lab Exercise #2: Login to a Linux Gateway
• Lab Exercise #3: Activate a Linux Gateway
• Lab Exercise #4: Enable Proxy Service on a Gateway

OpsRamp Agent

• Lab Exercise #5: Install and Use an Agent Remote Access and Audit

Credentials

• Exercise #7: Managing Credentials
• Exercise #8: Open a Remote Console

Resource Discovery Profiles

• Exercise #9: Create and Run a Discovery Profile
• Exercise #10: Manage Discovered Resources

Patch Management

Metrics and Monitoring

• Exercise #11: Customize an Agent-Based Monitoring Template
• Exercise #12: Manually Bind a Monitoring Template
• Exercise #13: Create an Agent-Based Process Monitor
• Exercise #14: Create Gateway-Based Monitoring Templates

Device Management Policies

Synthetic Monitoring

• Exercise #15: Create and Run a Device Management Policy
• Exercise #16: Create Synthetic Traffic Monitors

Resource Groups, Custom Attributes, and Knowledge Base

• Custom Attributes
• Notes and Knowledge Base
• Exercise #17: Create a Resource Group
• Exercise #18: Create a Custom Attribute
• Exercise #19: Create a Knowledge Base article

Topology and Service Maps

• Exercise #20: Create a Service Map Event and Alert Management
• Exercise #21: View Alerts in Alert Browser

Alert Problem Area and Alert Prediction

Alert Correlation

First Response Policies

Scripts and Process Automation

• Exercise #22: Create a First Response Policy Alert Escalation
• Exercise #23: Create an Alert Escalation Policy

OpsRamp Service Desk

Public Cloud Integrations

Dashboards & Reports

• Exercise #25: Create a Dashboard
• Exercise #26: Create a User Accoun
• Exercise #27: Create a Report