Understanding Cisco Collaboration Foundations

After taking this course, you should be able to:
– Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model
– Configure and modify required parameters in Cisco Unified Communications Manager (CM) including service activation, enterprise parameters, CM groups, time settings, and device pool
– Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM
– Describe the call setup and teardown process for a SIP device including codec negotiation using Session
– Description Protocol (SDP) and media channel setup
– Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP]) including the role/group, service profile, UC service, and credential policy
– Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP Route Patterns
– Configure Class of Control on Cisco Unified CM to control which devices and lines have access to services
– Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park, softkeys, shared lines, and pickup groups
– Deploy a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to the PSTN network
– Manage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways
– Describe tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool (RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CM
– Describe additional considerations for deploying video endpoints in Cisco Unified CM
– Describe the integration of Cisco Unity® with Cisco Unified CM and the default call handler